BBB Logo

guarantee

GuaranteeAt Independent Lifestyle Solutions, we believe in the importance of the quality of our products and our performance in the field, as well as our overall service. Therefore, to distinguish ourselves from our competitors, we have set a higher standard and are committed to total customer satisfaction.

At Independent Lifestyle Solutions we promise to:

  1. Provide the highest quality workmanship and the best trained estimators, installers and office staff.
  2. Treat customers and potential customers with integrity, honesty and professionalism.
  3. Return phone calls in a timely manner.
  4. Charge fair prices for repairs and work performed.
  5. Return written estimates in a timely manner.
  6. Specify details of change orders in writing.
  7. Stand behind work performed 100% per our written warranty.
  8. Communicate clearly all aspects of work performed before, during and after a project including starting dates and and times.
  9. Assist customers with warranty issues with manufacturer for any parts Independent Lifestyle Solutions supplied and installed.
  10. Handle any dispute in a timely manner.